Go Big On Taste
By Elima Pangorang
Since 1998, Teddy’s Bigger Burgers has been satisfying appetites with bodacious eats rooted from the love of homecooked backyard burgers. Founders Ted and Rich dreamed to mold the concepts of quality home cooking while still offering customers an energetic and fast-paced environment.
Following months of research and development to create the best burger, the duo came up with the perfect combination of spices and sauces that really accentuated the quality of meat they wanted to use, shared Matt Stula, chief marketing and technology offi cer of Teddy’s. After opening their fi rst burger joint by Diamond Head, many other outlets popped up across the island, bringing Teddy’s to a total of 11 stores on Oahu and one in Maui.
Teddy’s success in winning over Hawaii’s taste buds falls in its dedication of bringing fresh ingredients and supporting local whenever possible.
More than that, Teddy’s rolls out unique specials like Burger of the Month, Shake of the Month, and more. Last but not least, Teddy’s is loved for producing irresistible sauces like the sweet and tangy Super Sauce, and the savory Teddy’s Teriyaki Sauce made from scratch.
While the secret may be in the sauce, the real spirit of the restaurant comes from those who work there. “Our mantra at Teddy’s is, ‘Be better than the burger,’” explained Stula. “We have spent years making sure our burger is at the highest level in quality and fl avor and we expect the same from our team. We know we could serve the best burger in the world but if nobody wants to go to your stores because your team has a bad attitude or doesn’t seem to care then it will bring your company down. We really appreciate everyone who joins our Teddy’s team.”
Being a staffer at Teddy’s is more than just working with burgers. Stula emphasized that if employees should get anything out of working at Teddy’s, it’s developing strong work ethics and manners — resulting in being able to use Teddy’s as a stepping-stone on their career path. For those looking for a career in the food industry there is ample opportunity to grow at the company. In fact, many supervisory positions are occupied by existing employees who were hired from within. Stula, for instance, has been with Teddy’s for just over 10 years starting as a cashier, then being promoted to general manager, until fi nally earning his current position.
He mentioned interested candidates can apply at any Teddy’s location or visit its career page on the company website — adding they should be ready at the interview with good energy and a friendly smile.
“We hire for the attitude. We always say we can train anyone to do any position at Teddy’s but we cannot train someone to be a good person,” advised Stula. “When we sit people down for an interview we try to bring out their personality. Do they smile, are they laughing and enjoying themselves? We know interviews can be stressful but what emotions the person sitting in front of us is giving off, is exactly what our guests are going to see. We’re trying to create an environment our guests as well as our team want to be around.”
Stula said that as long as candidates are ready and willing to learn, then talent and experience are merely an added plus. As a fast-paced work environment, it is important employees be able to learn set standards and procedures for how everything needs to be done, which can vary location-by-location.
“We expect our team to move quickly, problem solve and keep up. We like to have fun but we’re moving as we do it. The most important piece of your uniform is your smile.” Stula’s advice is something Colvin Rosario, general manager of the Hawaii Kai location, agrees with as he and Stula had a similar Teddy’s career. Rosario stressed that candidates should come with an open mind and be ready to learn something new, and as he put it, “To not just hear, but listen with intent to learn … and apply what (you) learn to everyday situations.
“Teddy’s has taught me how to have good work ethic. I’ve learned to be patient with people and trust the team leaders and know they have the best intentions not just for the company, but for (individuals) as well,” concluded Rosario. “Last but not least, Teddy’s has taught me manners. Manners have taken me places where money can’t. I love working for this company.”
Contact Patrick Klein at email@example.com if you desire to have your company featured in this section.
COMPANY: Teddy’s Bigger Burgers
LOCATION: University, 2424 S. Beretania Ave., No. 101, Honolulu (plus 10 other stores islandwide)
EMPLOYEES: More than 250 statewide
BENEFITS: Tuition reimbursement program, discounts on gyms, rental cars, restaurants and others; 401(k) matching, plus employees earn stock at end of every year for free; other medical benefits offered (Altres Staffing human resources).
NOTEWORTHY: During the month of February a special will take place where $1 from every Bleu Wave burger ordered will be donated to families of officers Tiffany Enriquez and Kaulike Kalama. On Feb. 5 a percentage of every purchase ordered will also go to the officers’ families.
PHOTOS BY ANTHONY CONSILLIO