Family-based maintenance firm knows how to SHINE ON | Hawaii Jobs

Family-based maintenance firm knows how to SHINE ON

Crispin Valdez scrubs the floors of an executive office space in Downtown Honolulu.

By Maria Kanai

Joining the team at Hawaiian Building Maintenance (HBM) means becoming part of a family — a family that happens to be the largest facilities maintenance provider in the state. In a company where employees come first, it’s clear that the people who work here love what they do because they feel valued and appreciated.

Chief operating officer Jarrett Walters, for example, has been at HBM for 12 years, and his father, Jim Walters, is the CEO. “I love working here,” he said. “It’s definitely a family-based company that looks strongly into retaining and uplifting its employees. It’s part of our company culture.”

From hosting companywide karaoke competitions every April to throwing a basketball tournament and family picnic on Independence Day, HBM coordinates events for employees and their families. There also are multiple opportunities for community service and volunteer projects, and the company sponsors many events held by nonprofit organizations. Most recently, HBM participated in a park cleanup in Kakaako, and provided and distributed meals at a transition shelter in Kakaako. “We want the entire company to be involved in making Hawaii a better place,” explained Walters. “We encourage our employees to propose ideas for community service so that it’s not just management making the decisions.”

HBM’s workplace morale and beliefs have been an integral part of its success with its customers as well. The company has been in business since 1957, consistently delivering professional facilities maintenance services to nearly 300 customers across the state. The key to their longevity? “Being flexible with the times, putting value on the importance of the people and by being willing to collaborate and partner with our customers. We’ve been able to establish ourselves and we’re forward-thinking,” said Walters.

Employees Jodi Okada, Adam Baker, Dawn Eyman, President and CEO Jim Walters, Paige Onishi, COO Jarrett Walters and CFO Janet Kwong aim to create a progressive work environment that translates into superb customer service.

The maintenance firm’s clients include retail, government, financial, education and commercial/ corporate institutions, as well as many other public venues. HBM offers an array of services such as janitorial, window cleaning, mechanical engineering, HVAC, route and retail services, and other auxiliary services.

When it comes to building upon this team, HBM looks for candidates who are flexible, hardworking and forward-thinking. By meeting such requirements, employees can find ways at HBM to be promoted into a leadership or management position.

Walters further seeks employees with strong work ethics who fit well into the company culture. “My hiring philosophy is to look for the quality of the person’s character, not just the skill set,” he shared. “Granted, in our business there are certain jobs that start right off with a specific skill set, but when it comes to areas where they can grow, we look for finding ways to help them.”

What’s more, the company even offers monthly training opportunities and classes. “We just put several employees through a project management class and we’re in the middle of developing an HBM leadership course for anybody who wants to become better at their jobs and get on the managerial track,” described Walters. “We offer leadership skills, personal development, company culture, improving customer service, problem solving and conflict resolution.”

If this type of work environment sounds like the ideal place to be, job hunters are in luck as HBM currently is hiring for janitorial and engineering positions on Oahu, Maui, Kauai and Big Island. For interested candidates, current openings can be found at HBM’s website, where applications can be completed and resumes uploaded.

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THE 411

COMPANY: Hawaiian Building Maintenance

LOCATION: 1001 Bishop St., Ste. 955, Honolulu

PHONE: (808) 537-4561




BENEFITS: Flexible hours, medical, dental, vision and drug insurance, 401(k), paid time off, company events

NOTEWORTHY: One of the ways Hawaiian Building Maintenance brings employees together is through a company newsletter that highlights job opportunities, birth announcements, jokes, recipes and upcoming events.