Don’t be outsmarted by artificial intelligence
WITH SYLVIA DAHLBY
VOLUNTEER WITH THE SOCIETY FOR HUMAN RESOURCES MANAGEMENT HAWAII CHAPTER, AN EARLY ADOPTER OF WORKING FROM HOME, AND RAINMAKER AT SMARTSEARCH APPLICANT TRACKING SOFTWARE
Human resources departments, staffing agencies, and recruiters are all exploring artificial intelligence (AI) and machine learning tools for making better hires. Understanding how AI works can help you identify the best prospective employers, and create an online presence so you can be both found and shortlisted as a viable candidate.
Q: How can AI affect your job search?
A: Almost all employers and staffing agencies use resume databases, internal applicant tracking software, and external resources such as Monster or Indeed to find qualified candidates based on keywords, and other qualifiers, to screen thousands of resumes in seconds.
AI adds a new layer to sourcing candidates on the “open web” including social channels, university websites, company sites, online communities and virtually anywhere people can be found on the internet. AI looks beyond keywords on documents to find candidates that might be a good fit for a job opening. These new sourcing tools are non-discriminatory, and have no unconscious bias. AI helps level the playing field for qualified candidates because it does not profile people using this kind of data.
Q : How does AI work?
A: AI “learns” what’s important to employers and uses this information to look at career paths, job changes and promotions. It will then use these data sets to model candidates that would be a good fit for a job based on qualifications, company culture, and even length of time in the same position to determine the likelihood of a person having an interest to make a career move.
AI gets smarter as recruiters identify which individuals fit the search criteria using pattern recognition as it applies to multiple aspects of a candidate’s career. Predictive algorithms, analytics and machine learning are quickly becoming the tools of choice to identify the best-fit candidates. Organizations are using AI to assess human qualities that range from word usage and micro-expressions, to emotional intelligence and the intonation of social media updates.
Q: What can job seekers do?
A: Whether a machine or a human reads your resume or cover letter, a well-written representation of your job history, skills, education, and qualifications is still the key to a successful job search. AI means you can put less emphasis on “keywords” and play up your experience and soft skills by outlining your accomplishments. Use as much detail as possible. List all the companies you’ve worked for, job title and responsibilities, projects, skills, and even volunteer work.
Strengthen your online profile by using numbers and percentage to quantify results, achievements and business problems you’ve solved. AI software will analyze this information and weigh your profile against other candidates, and hopefully move you to the top of the list.